![]() We’re also looking at transcription.”īoth Slack and Amazon are also promising better product integration and interoperability, especially for features like AWS chatbot – a service that pushes out Slack channel alerts for AWS instances. “As Chime has additional features, we’re looking at bringing the mobile experience to include video, which it doesn’t today. “For now, we’re just focused on shoring up the back end,” says Armstrong. Slack has already started the migration, and it’s looking into new features. Voice and video conferencing is a particularly weak point of Slack compared to Microsoft Teams, but this new integration should mean it will be vastly improved in the future. The adoption of Amazon Chime for Slack’s voice and video calls is is another key feature of the deal. “The vast majority of our service has always run on AWS.” He reiterates that it is highly unlikely that Slack will be using Azure in the future. “We have not used Azure,” says Brad Armstrong, VP of business and corporate development at Slack, in an interview with The Verge. The deal means it’s unlikely we’ll see Slack turn to Microsoft’s Azure cloud services or Google Cloud to power parts of its service in the foreseeable future. The Verge writes that Slack has long used AWS to power parts of its chat app, and it is now using Amazon’s cloud services as its prefered partner for storage, computation, database-use, security, analytics, machine learning and for future collaboration features. ![]() Up until today, Slack’s biggest customer has been IBM, which is rolling out Slack to its 350,000 employees. It’s not immediately clear how many of Amazon’s 840,000 employees will be using Slack, though. ![]() Amazon’s roll-out of Slack to its employees is a key part of the deal, thanks to an enterprise-wide agreement. ![]()
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